We want you to be completely satisfied with your purchases and we ensure to take every possible step to make that happen. But if for some reason, you are not entirely satisfied with an item you purchased through the website, we accept returns and offer replacements subject to the terms and conditions herein this policy.

 

Returns and Refunds

We do not accept returns. To be eligible for a refund, you must provide a receipt or proof of purchase in the form of an order number, and your order must not have been delivered according to carrier tracking information.

Refunds (if applicable)

If your Tapitkardz product arrives scratched or damaged, you may be eligible for a replacement. Please provide photo proof within 24 hours of delivery to support@tapitkardz.com. If the product doesn’t adhere well to your case or phone, you may receive a replacement product, not a refund.

Activation or Compatibility Issues

If you’re having trouble activating your Tapitkardz product or tapping to compatible phones, contact our team at support@tapitkardz.com We’ll provide helpful tips to resolve the issue. If the issue persists after contacting us, you may be eligible for a replacement product. If the replacement product still doesn’t work, you may be eligible for a refund.

Refund Policy

If you request a refund and our team can’t confirm the defect, you may not be eligible for a refund. Once approved, we’ll email you confirming the refund. The refund will be processed within 2-4 days, and a credit will be applied to your original payment method.

Warranty

If your Tapitkardz product is damaged or loses its adhesive within the first 30 days of delivery, you’re eligible for a free replacement. After 30 days, you may be eligible for a replacement or discount code – please contact Support@tapitkardz.com to determine your eligibility.

Adhesive Loss Warranty

If your Tapitkardz product loses its adhesive between:

– 31-90 days of delivery, you’re eligible for a 100% off code to purchase a replacement
– 90 days-6 months of delivery, you’re eligible for a 70% off code to purchase a replacement
– 6 months-1 year of delivery, you’re eligible for 50% off a new order

Please reach out to our customer service team at support@tapitkardz.com to redeem your warranty or discount code

Late or Missing Refunds

Missing Refund?

If you haven’t received your refund yet, please follow these steps:

1. Recheck your bank account.
2. Contact your credit card company – refunds can take time to post.
3. Reach out to your bank – processing times may vary.

If you’ve completed these steps and still haven’t received your refund, please get in touch with us at support@tapitkardz.com We’re here to help!

Sale Items and Exchanges

Please note that only regular-priced Tapitkardz products may be refunded (if applicable). Unfortunately, sale items are final and cannot be refunded. If you have any questions or concerns, please contact us at support@tapitkardz.com

Shipping

We do not accept returns, so no shipping information is required.

For more information, questions, or complaints, please contact us by email at support@tapitkardz.com

Get your free tapitkardz profile